How does online healthcare work for foreigners in Brazil? 

Online healthcare allows foreigners to consult with qualified doctors remotely using video calls. Using our platform, you may schedule appointments, discuss your medical concerns, and receive personalized advice and treatment recommendations from licensed Brazilian healthcare professionals. 

What types of medical issues can I discuss with an online doctor? 

You can consult for a wide range of medical concerns, including minor illnesses, prescription refills, travel health advice, and general medical inquiries. However, online consultations may not be suitable for emergencies or complex medical conditions that require in-person evaluation. 

Is my personal information kept confidential? 

Yes, we prioritize the confidentiality and privacy of our patients' personal information. Our platform complies with all relevant privacy laws and regulations to ensure the security of your data. 

Is online healthcare covered by travel insurance? 

Some travel insurance plans may cover online healthcare services, but coverage varies depending on your insurance provider and policy terms. We recommend checking with your insurance company to determine if online consultations are eligible for reimbursement. 

Can I access my medical records after the consultation? 

Yes, you'll may have access to your medical records and consultation notes upon request. 

What are the steps to our appointment?

Book the appointment

Pick the time to better suit your agenda, our appointments usually last 20-30 minutes

Get the link

 You will get an email with the link to our private platform with video access

Payment

Proceed with the payment using  your debit or credit card (PayPal / Apple Pay)

Medical appointment

Click the link at the scheduled time, we’ll be glad to meet for your video call 

Post consult

Your doctor will email your personal prescription, exams and therapeutic plan (if recommended)